Sparsh Home
   
   

TERMS AND CONDITIONS

Welcome to Sparsh Home. By accessing or using our website https://sparshhome.com (“Site”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using our services.

1. General

  • These Terms apply to all visitors, users, and customers of Sparsh Home.
  • By using this Site or placing an order, you agree to these Terms and our Privacy Policy.
  • We may update these Terms from time to time. Any changes will be effective when posted on this page.

2. Eligibility

  • You must be at least 18 years old to use our services in accordance with the Digital Personal Data Protection Act, 2023 and Indian law.
  • By using our Site, you confirm that the information you provide is accurate, current, and complete.

3. Products and Services

  • The colors of fabrics shown on our website may slightly differ from the actual product due to lighting, photography, and screen display variations.
  • The company is not responsible for any color fading, shrinkage, or fabric damage caused by improper washing or handling.
  • Availability of products is subject to change without notice.
  • We reserve the right to modify, suspend, or discontinue any product or service at any time.

4. Orders and Payments

  • Placing an order on our Site constitutes an offer to purchase. We reserve the right to accept or reject your order.
  • Payment must be completed through the payment methods available on the Site.
  • In case of payment failure, your order will not be processed.
  • We are not responsible for delays caused by incorrect information provided by you.

5. Pricing

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Shipping charges, if applicable, will be displayed during checkout.
  • Prices are subject to change at any time without prior notice. However, confirmed orders will not be affected by later changes.

6. Shipping and Delivery

  • We strive to deliver products within the estimated timelines shown on the Site. Actual delivery times may vary due to courier delays, local conditions, or unforeseen events.
  • Risk of loss passes to you once the product is delivered to your address.

7. Returns and Refunds

  • Returns, replacement, and refunds are subject to our Refund and cancellation Policy (provided separately).
  • Certain items, such as customized or perishable products, may not be eligible for return.
  • Refunds, where applicable, will be processed to your original payment method within the timelines mentioned in our policy.

8. GST / Tax Information

  • We do not collect GST separately from customers. The applicable GST is borne by us and provided from our end. Customers are not required to pay any additional GST amount.

9. Intellectual Property

  • All content on this Site, including text, images, graphics, logos, and product designs, are the intellectual property of Sparsh Home or its licensors.
  • You may not reproduce, copy, distribute, or use our content without written permission.

10. Prohibited Use

You agree not to:

  • Use the Site for unlawful purposes
  • Interfere with or disrupt the Site’s operations
  • Upload viruses, malware, or harmful code
  • Misuse our services or infringe on our rights or the rights of others

11. Limitation of Liability

  • While we take all reasonable steps to ensure the accuracy and reliability of our Site, we make no warranties that it will always be error-free or uninterrupted.
  • To the fullest extent permitted by law, Sparsh Home shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

12. Indemnity

  • You agree to indemnify and hold harmless Sparsh Home, its employees, and affiliates against any claims, damages, or expenses arising out of your misuse of the Site or violation of these Terms.

13. Governing Law and Jurisdiction

  • These Terms are governed by the laws of India.
  • Any disputes will be subject to the exclusive jurisdiction of the courts in Trivandrum, Kerala.

14. Contact Us

If you have any questions about these Terms, please contact us:

Phone: 09633724220
Email: sparsh.home@gmail.com